Returns & Exchanges
At CCS, we want you to be 100% satisfied with your gear, so we offer a 60-day window for returns or exchanges on all un-used and un-skated items in their original packaging. Whether it's the wrong board size or a fit issue with your shoes, we've got you covered for a hassle-free return process.
Check Eligibility
Ensure your items are in brand-new condition, with all tags attached and original packaging intact, within 60 days of the delivery date.
Start Your Return
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back and choose your preferred refund method.
Pack and Label
Print your prepaid shipping label and securely pack your items into the original shipping box or a similar sturdy container to prevent damage during transit.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy while we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing